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You have made an online application but have not received a confirmation email that your online application has been registered. The email may have been sent to your spam folder or junk folder depending on the network settings of your computer, security software, or proxy.
i) Please check if the email is in your spam folder or junk folder. If you find it there, please transfer it to your inbox.
ii) Please check that emails from the jaxa.jp domain have permission to be received on your email server.
If you still cannot use it after trying 1 to 3, please contact us using the Inquiry Form.